Privacy Policy

Welcome to Orqestra ("Orqestra", "we", "our", or "us").

We are committed to protecting your privacy and safeguarding the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use the Orqestra platform, website, and related services (collectively, the "Services").

By using Orqestra, you agree to the practices described in this Privacy Policy.

We use information to:

• Provide and maintain our Services
• Create and manage user accounts
• Enable organizations and communities to connect
• Facilitate events, campaigns, and volunteer opportunities
• Improve the platform and user experience
• Respond to support requests
• Protect against fraud and unauthorized access
• Comply with legal obligations

We do not sell personal information.

Information may be shared with trusted service providers involved in:

• Hosting and infrastructure
• Authentication
• Analytics
• Payment processing
• Email communications
• Customer support

Examples include:

• Supabase
• Vercel
• Stripe
• Google Analytics

We may also disclose information when required by law or to protect the rights, safety, and security of users and the platform.

Certain information that users publish may be publicly visible, including:

• Organization profiles
• Event listings
• Campaign pages
• Photos
• Posts and comments

Users are responsible for the information they choose to make public.

We use commercially reasonable safeguards designed to protect information from unauthorized access, disclosure, misuse, or loss. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Information is retained for as long as reasonably necessary to provide the Services, maintain platform integrity, comply with legal obligations, resolve disputes, and enforce agreements.

Users may:

• Access their information
• Update account details
• Delete certain content
• Request account deletion
• Opt out of certain communications

Orqestra is not directed toward children under the age of 13 and does not knowingly collect personal information from children under 13 without appropriate consent.

Orqestra may contain links to third-party services. We are not responsible for the privacy practices or content of those services.

Information may be processed or stored in Canada, the United States, or other jurisdictions where our service providers operate.

We may update this Privacy Policy from time to time. Changes become effective when posted to this page.